Privacy policy

Privacy Policy

This Privacy Policy explains how Dazzle Collection uses and shares your personal information when you use our website or services. When you visit www. dazzlecollection. co. uk or interact with us in any way we may gather information about you. It is important for you to understand how we handle your data whether you are a customer visitor or someone else whose information we have. Take the time to read this Privacy Policy attentively to know more about how your information is managed.

Please read this Privacy Policy carefully.

What Personal Information We Collect

The personal information we collect about you can vary depending on how you use our website and services. When we say "personal information" we mean any details that can be linked back to you. In the sections that follow we will outline the different categories and specific types of personal information that we gather.

How we use your information

When we provide our Services we gather personal information about you from different places. The type of information we collect depends on how you engage with us. Apart from the reasons mentioned earlier we may also use the data we collect to communicate with you enhance the Services meet legal requirements enforce terms of service and safeguard the Services our rights and the rights of our users and others.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

Contact details including your name, address, phone number, and email.

Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

Account information including your username, password, security questions and other information used for account security purposes.

Shopping information including the items you view, put in your cart, saved into your account like loyalty points, reviews, referrals or gift cards, or purchases.

Loyalty points/product reviews/referrals/gift cards saved

Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Certain parts of the Services may ask you to give us some details about yourself. If you decide not to share this information you might not be able to use all the features. This is because we need that information to make sure everything works smoothly for you. So it's important to think about what you're comfortable with sharing to get the most out of the Services.

Cookies and Web Beacons

Cookies are small pieces of data stored on your device when you visit a website. We use Cookies on our Site to make it work better and to give you a better experience. Cookies help us remember what you like and whatyou do on our Site. We also use Cookies to see how people use our Site so we can make it even better. Sometimes other companies use Cookies on our Site to show you ads that are more relevant to you. If you want to know more about the Cookies we use you can check out our Cookie Policy on Shopify's website.

Cookies are small files that websites use to remember your preferences and track your online activity. If you choose to remove or reject Cookies in your browser settings it may affect how certain websites function and may limit your user experience. Blocking Cookies may also not fully prevent websites from sharing your information with third parties like advertising partners. It's important to consider the impact of blocking Cookies before making changes to your browser settings.

Third Party Websites and Links

Our website may contain hyperlinks to external websites or online platforms that are managed by third parties. Should you choose to click on these links leading to sites that are not affiliated with or under our control, it is advisable to examine their respective privacy and security policies, as well as any other applicable terms and conditions. We do not provide any assurances regarding the privacy or security of these external sites, nor do we accept responsibility for the accuracy, completeness, or reliability of the information presented on them. Additionally, any information you disclose in public or semi-public spaces, including data shared on third-party social media platforms, may be accessible to other users of our services and those of the third-party platforms, without restrictions on its usage by us or by external parties. The mere presence of such links on our site does not constitute an endorsement of the content found on those platforms or of their respective owners or operators, unless explicitly stated within our services.

Children's Data

The Services are designed exclusively for adult users, and we do not intentionally gather any personal data from minors. Should you be a parent or guardian of a minor who has submitted their personal information to us, please reach out to us through the contact information provided below to request its removal.

As of the Effective Date of this Privacy Policy, we are not aware of any instances in which we "share" or "sell" personal information of individuals who are under the age of 16, as defined by relevant legal standards.

How We Disclose Personal Information

Under specific conditions, we may share your personal information with third parties to fulfill contractual obligations, for legitimate purposes, and for other reasons outlined in this Privacy Policy. These conditions may encompass:

• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
• With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Security and Retention of Your Information

It is important to understand that no security protocols can be deemed flawless or completely invulnerable, and we are unable to assure you of "absolute security." Furthermore, any data transmitted to us may not be safeguarded during its journey. We advise against utilizing unsecured methods for sharing sensitive or confidential information with us.

The duration for which we keep your personal information is influenced by various factors, including the necessity of the information for account maintenance, service provision, adherence to legal requirements, resolution of disputes, or enforcement of relevant contracts and policies.

Your Rights

The rights concerning your personal information may vary based on your geographical location, and you might possess some or all of the rights enumerated below. It is important to note that these rights are not unconditional; they may be applicable only under specific conditions, and in certain instances, we reserve the right to refuse your request in accordance with legal provisions.

Right to Access / Know: You may be entitled to request access to the personal information we possess about you, including information regarding how we utilize and disclose your data.

• Right to Delete: You may have a right to request that we delete personal information we maintain about you.
• Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.

Right of Portability: You may be entitled to obtain a copy of the personal information we possess regarding you and to request its transfer to a third party, subject to specific conditions and exceptions.

Right to Opt out of Sale or Sharing or Targeted Advertising: You may possess the right to instruct us not to "sell" or "share" your personal information, as well as to decline the processing of your personal information for activities categorized as "targeted advertising," in accordance with relevant privacy legislation. It is important to understand that if you access our Site while the Global Privacy Control opt-out preference signal is activated, we will, based on your location, automatically interpret this as a request to opt-out of the "sale" or "sharing" of information pertaining to the device and browser utilized during your visit to the Site.

• Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
• Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
• Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.

Managing Communication Preferences: We may occasionally send you promotional emails, and you have the option to unsubscribe from these communications at any time by utilizing the unsubscribe link included in our emails. Should you choose to opt out, please be aware that we may continue to send you non-promotional emails, which may include information related to your account or any orders you have placed. You can exercise any of these rights as indicated on our website or by reaching out to us through the contact information provided below.

We assure you that exercising any of these rights will not result in any form of discrimination against you. To ensure the security of your request, we may need to gather certain information to verify your identity, such as your email address or account details, prior to providing a comprehensive response. In compliance with relevant laws, you have the option to appoint an authorized agent to submit requests on your behalf to exercise your rights. Before we can accept such a request from an agent, we will require them to present proof of your authorization, and you may also need to confirm your identity directly with us. We are committed to responding to your request promptly, in accordance with applicable legal requirements.

Complaints

Should you have any grievances regarding our handling of your personal information, we encourage you to reach out to us through the contact information provided below. In the event that our response to your complaint does not meet your expectations, you may have the option to contest our decision based on your place of residence. This can be done by contacting us using the details listed below or by submitting your complaint to your local data protection authority. For individuals residing in the European Economic Area (EEA), a comprehensive list of the relevant data protection supervisory authorities can be found here.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at laamtextile@gmail.com or contact us at 48 LORD STREET, Manchester, Lancashire, M3 1HN, GB

For the purpose of applicable data protection laws and if not explicitly stated otherwise, we are the data controller of your personal information.